Who we are
Our website address is: https://easyparkinggroup.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
1. PERSONAL INFORMATION WE COLLECT.
1.1 Information Needed to Use the Easy Parking Group Platforms. We collect personal information about you when you use the Easy Parking Group Platforms or Vendor Platforms. Without it, we may not be able to provide all services requested. This information includes:
1.1.1 Contact, Account, and Profile Information. Such as your first name, last name, phone number, postal address, email address, date of birth, license plate number, vehicle make and model, some of which will depend on the features you use.
1.1.2 Identity Information. Where appropriate, we may ask you for an image of your government-issued ID (in accordance with applicable laws) or other verification information, and/or a selfie when we verify your ID. If a copy of your ID is provided to us, we will obtain information from your ID.
1.1.3 Payment Information. Such as payment account or bank account information. If you are not an Easy Parking Group Vendor User, we may receive payment information relating to you, such as when an Easy Parking Group vender provides your payment card to complete a booking or transaction.
1.2 Information You Choose to Give Us. You can choose to provide us with additional personal information, including:
1.2.1 Additional Profile Information. Such as gender, preferred language(s), city, and personal description.
1.2.2 Information About Others. Such as a payment instrument or contact information belonging to another person or information about a co-traveler. By providing us with personal information about others, you certify that you have permission to provide that information to Easy Parking Group for the purposes described in this Privacy Policy and you have shared the Easy Parking Group Privacy Policy with them.
1.2.3 Biometric Information. Such as facial recognition data derived from photos and identification documents you submit for verification, where offered and with your consent where required by applicable law.
1.2.4 Other Information. Such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with Easy Parking Group Support and other Members, import or manually enter address book contacts, provide your address and/or geolocation, or share your experience with us. This may include health information if you choose to share it with us.
1.3 Information Automatically Collected by Using the Easy Parking Group Platform and Our Payment Services. When you use the Easy Parking Group Platform and Payment Services, we automatically collect certain information. This information may include:
1.3.1 Geolocation Information. Such as precise or approximate location determined from your IP address, mobile, rental golf carts, Mokes or other device’s GPS, or other information you share with us, depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions or rented one of our Low Speed Vehicles.
1.3.2 Usage Information. Such as searches for Listings, bookings you have made, additional services you have added, access dates and times, the pages you’ve viewed or engaged with before or after using the Easy Parking Group Platform, and other actions on the Easy Parking Group Platform, including the pages or content you view and links you click to third-party applications. We may collect this information even if you haven’t created an Easy Parking Group account or logged in.
1.3.3 Device Information. Such as IP address, hardware and software information, device information, device event information, unique identifiers, crash data, and read receipts. We may collect this information even if you haven’t created an Easy Parking Group account or logged in.
2. HOW WE USE INFORMATION WE COLLECT. We use personal information as outlined in this Privacy Policy.
2.1 Provide, Improve, and Develop the Easy Parking Group Platform. We may process this information to enable you to access the Easy Parking Group Platform and make and receive payments, enable you to communicate with others, process your request, perform analytics, debug, and conduct research, develop and improve our products and services, provide customer service training, send you messages, updates, security alerts, and account notifications, process, handle, or assess insurance claims or similar claims, determine your country of residence based on automated review of your account information and your interactions with the Easy Parking Group Platform, personalize and customize your experience based on your interactions with the Easy Parking Group Platform, your search and booking history, your profile information and preferences, and other content you submit, and enable your use of our products, parking locations, LSV rentals and services.
2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. We may process this information through email only to: send you promotional and marketing messages, and other information, show, personalize, measure, and improve our advertising on advertising platforms, administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Easy Parking Group or its third-party partners, analyze characteristics and preferences to send you promotional messages, marketing, advertising, and other information that we think might be of interest to you, and invite you to events and relevant opportunities, which you may opt-out at anytime . (Phone numbers: calls or text messages are only for communication purpose and not used for marketing)
2.4 Payment Transaction Information. Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address, and other related transaction details.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
What third parties we receive data from
4.1 Information We Collect from Third Parties. We may collect personal information from other sources, such as: Third Party payment portals, booking sites and insurance companies.
4.2 Third-Party Applications. If you choose to link, connect, or login to the Easy Parking Group Platform with a third-party service, such as a payment portal or Google, Facebook, and WeChat, you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service. If you choose to pay for servies from a third party or smart device, we may collect information about the smart device, such as log or event information and device information.What automated decision making and/or profiling we do with user data
4.3 Third-Party Service Terms. Parts of Easy Parking Group may link to third-party services. Easy Parking Group does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them. Your use of these services is subject to the privacy policies of those providers, please go to their website policy page.